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Channel: Call Centers Archives - Paul Allen - Keynote Speaker, Tech Visionary, Soar.com & Ancestry Founder
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Online Retail Grows by 20% This Year to $211 Billion

Shop.org just released its ninth annual ecommerce study. It projects $211 billion in ecommerce revenue this year, up from $176 last year. The forecast $211.4 billion includes travel, a category valued...

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Understand Your Customer Better Than Anyone Else

Our top priority at World Vital Records is understanding our customers needs. A VC friend told me recently that if you choose a market and understand your customers\’ needs better than anyone else, and...

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Online Sales vs Phone Sales

Tomorrow, World Vital Records will begin building its call center under our new manager Scott Spencer. He worked at MyFamily.com (now The Generations Network) from 2003-2006. We are planning to hire...

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